Returns & Exchanges
At Earthful, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns and exchanges on all eligible items. Our commitment is to ensure your shopping experience is as sustainable and seamless as the products we provide.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing